What makes STG unique?
Bottom line, we get to know you and your practice. We consider ourselves a partner in your success, where we customize to meet your needs and not the other way around. You get to focus your resources on delivering excellent patient care with having the peace of mind your patients are receiving world-class customer service through the billing process.
How do we get patient data and charges to you?
This depends on your current EMR software. We are equipped to integrate with WebPT, Therabill, and MWTherapy. We also have the ability to work within your existing software if you desire.
How do I know that you will be more efficient and effective than our own staff?
Our team of specialists gives your revenue cycle our full attention and dedication. We have extensive experience in working with busy PT and OT practices and have developed specialized systems and workflows to ensure timely and accurate claims processing.
How often are my claims processed?
We transmit claims daily. Once your therapist finalizes a note the turn-around time is 24 hours or less.
Where do my insurance payments go?
Payments go directly to you. We coordinate with all payers to send payments to your account electronically when possible.
What if I am in the startup phase of my practice?
STG offers a full suite of consulting services. We can assist you with any and all facets of your startup including insurance contracting/credentialing, fee schedule determination, clearinghouse setup, business planning, strategic planning, marketing, etc.
Will I have a dedicated person to talk to?
Not only do you have a person to talk to, but you have a dedicated team managing all aspects of your revenue cycle.
When we hire you, what do we do with our existing outstanding accounts?
We can absorb all of your outstanding accounts receivable while processing your current claims.